Mobile / Live
This Privacy Policy explains exactly what personal information 798jili collects when you use our platform, how we store it, and what choices you have over your own records. Availability of our services depends on local law and eligible regions in the Philippines.
When you create an account with us, we collect the details you enter during registration — your name, contact information, and the credentials used to access your account. We also record activity generated during your sessions, such as the pages you visit, the games you open, and the wallet methods you connect — including GCash, Maya, and InstaPay where those rails are available and eligible under local law. This data is used to maintain your account, process wallet transactions, respond to your support requests, and keep your session history accessible to you in your account dashboard. We do not sell personal information to third parties. We retain data for as long as your account remains active or as required by applicable regulations in the Philippines. Where a session ends without account creation, only anonymised usage signals are kept. You can request a summary of the data we hold on you at any time by contacting our support team through the channels listed in this policy. Any material update to this policy will be communicated through your registered contact details before it takes effect.
This policy applies specifically to data collected through 798jili's own platform — your account pages, wallet actions, and in-session activity. It does not extend to third-party services you link to from here. Understanding the boundaries helps you know exactly who is responsible for each type of data.
Data you provide when logging in or updating your profile — email address, display name, contact number — falls fully within this policy. We hold this to maintain your account and respond to your service requests.
When you connect GCash, Maya, or InstaPay to your account wallet, transaction context is recorded on our side. The payment provider's own data terms apply separately to how they handle the transfer on their end.
Pages visited, games opened, and session duration are logged to maintain service quality and let you review your own activity in the account dashboard. This data does not identify your device to third parties.
Links or embedded content from outside 798jili — including game studio interfaces from Pragmatic Play, PG Soft or Joker — operate under their own privacy terms. We do not control or carry responsibility for those data practices.
You hold real, actionable rights over the data we keep on your account. Start by logging in and opening the account settings page — your profile details, linked wallet methods, and contact information are all editable there without needing to contact support. If something looks incorrect and the fields do not let you change it directly, raise a correction request through our support chat and we will update the record after verifying it belongs to your account. You can also ask us to send you a summary of the personal data we hold — submit that request via email to the address in the support section below. If you decide to close your account, you can request data deletion as part of that process, subject to any retention requirements under applicable Philippine regulations. None of these steps require a third-party intermediary; everything runs through your account dashboard or our direct support channel.
Log in and open Account Settings to see the profile data, contact details and wallet entries currently linked to your account. What you see there is the live record we hold.
Edit editable fields directly from Account Settings. For fields locked to verification, contact our support team with your account credentials and the correction you need — we will process it after confirming ownership.
Email our privacy contact address to ask for a structured summary of the personal data attached to your account. We will respond within a reasonable period as required under applicable regulations.
If any part of this policy is unclear or you believe your data has been handled incorrectly, contact us through the support paths listed in this policy. We treat every data concern as a priority service request.
Every question about your data has a direct path to our team. You do not need to navigate through a general help centre — the contact options below go straight to the people who handle account and data matters. Use the channel that works best for your situation.
Open the chat widget from any page on 798jili while logged in. For data or privacy questions, mention 'account data' in your opening message so the conversation reaches the right team member.
Send your data request or correction notice to our registered support email. Include your account username and a clear description of the record in question. Check your account dashboard for the current contact address.
Log in to your account, navigate to the Help or Support section, and submit a request labelled 'Privacy Query'. This route creates a trackable case number so you can follow up on the status of your request.
We apply standard security measures to the data your account holds — access controls, encrypted storage for sensitive fields, and session tokens that expire after a period of inactivity. Cookies on our platform are used to maintain your logged-in state and remember your last-used settings; they do not track you across unrelated websites. You can clear cookies through your browser settings at any time, though doing so will end your current session. Data retention follows the period your account is active plus any additional window required by applicable Philippine regulations. We do not share identifiable personal data with advertising networks. Any partner integration — such as game content from studios like Microgaming or Bigtime Gaming — receives only the minimum session data needed to run the game, not your full account profile.
Your login session uses an expiring token. After a period of inactivity, the session closes automatically and you will need to log in again. This limits exposure if a device is left unattended.
We use session cookies to keep you logged in and remember your account preferences. No cross-site tracking cookies are placed. Clearing cookies from your browser removes the current session state immediately.
Account data is kept for the active life of your account. After a confirmed account closure, we retain only what is required under applicable regulations in the Philippines, then delete the rest.
When we update this policy in a material way, we notify you through your registered contact before the change takes effect. The current version is always accessible from the footer of every page on 798jili.
These are the questions we hear most from members reviewing this policy. If your question is not here, use the support contact options above.
We collect the information you enter during registration — your name, email address, contact number, and the credentials you set. Once your account is active, session activity and wallet connection details are also recorded as described in the policy body above.
We record the transaction context needed to maintain your wallet history — amounts, dates, and the payment method used. GCash and Maya handle their own transaction data under their own privacy terms. We do not store your GCash PIN or Maya login credentials.
Yes. Send a data summary request to our privacy email address — you can find it in your account dashboard under the Help section. Include your account username. We will compile and send your data summary within a reasonable period.
Log in and open Account Settings first — many fields are directly editable. If the field you need to change is locked, contact our live support chat or send a correction request by email. We verify account ownership before making changes.
Game studios like Pragmatic Play, PG Soft, and Joker receive only the minimum session data required to load and run their games. We do not share your full account profile or contact details with them or with advertising networks.
After a confirmed account closure, we delete personal data that is no longer needed. Some records may be retained for the period required under applicable Philippine regulations. You can ask about what is retained by contacting our privacy support channel.