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These legal terms set out how your account, your data and your activity on 798jili are governed — where access is permitted under local law and in eligible regions. Read through each section so you know exactly what applies to you, what choices you hold, and how to reach us when you have a question.
Access to 798jili and the services it carries is subject to local law in the Philippines. We do not assert a universal right of access; eligibility depends on the laws and regulations that apply in your region. Where access is permitted, these terms govern how your information is collected, stored and used — and what we do when you ask us to review or correct it. Transactions processed through local payment rails such as GCash, Maya and InstaPay are covered by the terms of those respective providers in addition to ours; our policy explains what we control on our side of those transactions, and where the provider's own terms take over. We keep this policy current; when we make a material change, the updated version is published here and the revision date is noted at the top of the document. Continuing to use your account after a policy update means you have read the revised terms. If you disagree with any change, contact our support team before continuing — we want to make sure your account situation is handled properly before anything else proceeds. Your account dashboard reflects your current standing under these terms at any time.
GCash transactions processed through 798jili are subject to both GCash provider terms and our own transaction policy. Our side covers how the record appears in your account wallet and how you raise a dispute with us.
Maya transfers into or out of your account are logged in your account history. Our policy covers what we retain, how long we retain it, and how you request a copy or correction of that record.
InstaPay transfers are tracked on our side as account-wallet events. If you see a discrepancy between your InstaPay statement and your 798jili wallet, our support team is the first contact point for reconciliation.
Not every interaction with 798jili falls under exactly the same policy clause. This section draws the lines clearly so you know which terms to check depending on what you are doing — whether that is accessing your account, completing a transaction, reading content on the site, or using a third-party service linked from our pages. When in doubt, our support team can direct you to the right section.
Your login, session data and account profile are fully within scope. We control how that data is collected and how long it is retained. You have the right to review what we hold and to request corrections through the account settings path or via support.
Deposits and withdrawals processed through GCash, Maya or InstaPay create records on both sides. Our policy covers the 798jili side of those records — the wallet entry, the timestamp and the status. The payment provider's own terms govern their side independently.
Game titles available in the lobby — including Batanes Winds, Lucky Card Bingo and Plinko Fiesta — are supplied by the studios we carry. Content accuracy, display and availability are within our scope. Game mechanics and payout structures are determined by the studio and are outside our direct policy.
Links or integrations that take you away from 798jili — whether to a payment provider app, an identity verification service or any external page — are outside our policy scope once you leave our environment. We cannot accept responsibility for what those third-party services do with your data.
Your rights here are practical, not just stated on paper. You can review the transaction and session records we hold on your account at any time by logging in and checking the account history section. If something looks wrong — a wallet entry you do not recognise, a personal detail that is outdated — you can either correct it directly in account settings or flag it to our support team who will handle the update on your behalf. Raising a question about how your data is used does not require a formal legal process; a message through the support channel is enough to start the review. If you want to request a full copy of the data we hold on your account, note that in your support message and we will confirm the process from there. Closure of your account is also something you can request; we will walk you through what that means for any wallet balance and any pending transactions before anything is finalised.
Log in and open the account history section to see transaction entries, session timestamps and wallet movements. This view is updated in real time and reflects everything we have on your account.
Personal details that need updating — contact information, linked payment method references — can be changed in account settings or submitted to support if the field is not directly editable by you.
If a clause is unclear or you want to understand how a specific part of this policy applies to your situation, contact us through the support channel. We will respond with the relevant section and explain what it means for your account.
To request a copy of the data we hold, or to close your account, send a message through support. We confirm the steps, check for any open wallet balance or pending transaction, and proceed only when everything is clear.
If a section of this policy raises a question you cannot resolve by reading it, or if you need to take action on your data or account, the following channels connect you to the team that handles policy-related requests. Each channel is staffed and monitored; pick the one that fits your situation.
Open the chat widget from any page on 798jili and describe your policy question or data request. The support team will direct your message to the right handler and follow up with the outcome in the same thread.
For formal data requests, account closure or a written record of your query, email is the appropriate route. Include your account username and a clear description of your request so we can locate the right records without delay.
Many policy actions — reviewing transaction history, updating contact details, checking your current account status — do not require contacting support at all. Log in and check the account dashboard first; the current state of your account is shown there after login.
How we manage the data your account generates is not a background detail — it is a core part of the service. We store account and transaction records only for as long as required by the terms of this policy and the obligations that apply in eligible regions. Access to your personal data inside our systems is restricted to staff with a direct operational need; it is not available for general internal use. Session data, including login times and device context, is retained for security purposes — to detect unusual access and to help you recover your account if something goes wrong. Cookie use on 798jili is limited to what is necessary for the site to function and for us to understand how sections of it are being used; you can review cookie settings in your browser at any time. If you suspect that your account has been accessed without your permission, contact support immediately so we can place a hold and review the session log.
We retain your account and transaction data for the period required under the terms of this policy and applicable regional obligations. When that period ends, data is deleted or anonymised according to our internal retention schedule.
Cookies on 798jili serve functional and analytical purposes. We do not use advertising cookies linked to third-party ad networks. Your browser settings allow you to manage or clear cookies at any time without affecting your account login.
Login attempts, session start times and device context are logged as security events. If we detect something unusual on your account, we will flag it. You can also review recent login activity from the security section of your account dashboard.
Policy-related data changes — corrections, deletions, access requests — go through the support team. Routine account updates can be made directly in settings. For anything that requires our review, a support message with your account username is the right starting point.
These are the questions we get most often about how this policy works, what rights you hold and what steps are available to you. If your question is not here, the support team can address it directly.
Access to 798jili depends on local law and is available where local law permits. If access is available in your region, this policy applies to your account, your data and your transactions. Check the current access status shown in your account or through our support channel.
We hold your registration details, login and session records, transaction history — including GCash, Maya and InstaPay entries — and any correspondence with our support team. You can review the transaction and session portion directly from your account history after logging in.
Send a message through the support channel — live chat or email — with your account username and a note that you are requesting a data copy. We will confirm the process, clarify what is included and let you know the expected timeline for the response.
Some fields, like your contact email, can be updated directly in account settings after login. For details that are locked — such as identity verification records — contact the support team and we will review the correction request and advise on the steps needed.
Before your account is closed, we confirm the status of your wallet balance and any pending transactions. If a balance remains, we walk you through the withdrawal process so nothing is left unresolved. Account closure does not proceed until those steps are done.
798jili controls the wallet entry on our side — the amount, timestamp and status shown in your account history. GCash and Maya each control their own transaction records independently. If there is a discrepancy, contact our support team first so we can reconcile our record before you escalate to the payment provider.